Privacy Policy

At The Carnival (accessible from www.thecarnival.com.pk), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, and other contact details provided through reservation forms, contact forms, or newsletter sign-ups.
Usage Data: IP address, browser type, device information, pages visited, time spent on site — collected through cookies and analytics tools.
Reservation Details: Date, time, number of guests, and special requests submitted through our reservation forms.

2. How We Use Your Information

We use your information to:

Confirm and manage reservations
Respond to inquiries and provide customer support
Send updates, promotions, or offers (if opted in)
Analyze website performance and user behavior to improve our services

3. Cookies and Tracking Technologies

We may use cookies and third-party tools like Google Analytics to collect and analyze data about website usage. These tools help us understand visitor behavior and improve your experience.

You can choose to disable cookies through your browser settings. However, this may affect the functionality of some parts of our website.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. Your information may be shared with:

Trusted third-party service providers (e.g., hosting, analytics) under confidentiality agreements
Legal authorities, if required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

6. Your Rights

You have the right to:

Request access to your personal data
Request correction or deletion of your data
Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at info@thecarnival.com.pk.

7. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

The Carnival
Email: info@thecarnival.com.pk
Phone: 0317 7775179
Address: 118 P Block MM Alam Rd, Block P Gulberg 2, Lahore, 54700

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